A Windows Live OneCare support letter...

I was crazy about the 64bit vista and after I install it OneCare doesn't support, and luckily I got an answer!

Dear                ,

Thank you for contacting Microsoft Online Support Service. My name is Vanessa and I am glad to work with you. For your reference, the case ID for this service request is                 . You can contact me directly by sending an email to                                                    with the case ID in the subject line.

I understand the inconvenience you have encountered. Please be assured that I will do my best to help resolve this issue.

         , I would like to let you know that OneCare currently does not support the x64 version of Operating System. The next version of OneCare which will be available this fall, will include support for x64 bit Operating Systems. The OneCare Product Development team is continually improving our product through customer feedback to meet the needs of our users.

If there's anything else I can do for you, please feel free to let me know. I hope you are satisfied with my service.

Thank you for choosing Windows Live OneCare. I look forward to your reply.

Best regards,

Anti-Malware Engineering Team:

"You will see our results gradually and steadily increase until they are on par with the other majors in this arena. And soon after, they will need to catch up to us!"

Criticism from other virus vendor company:

"Microsoft Windows Live OneCare is failing to detect trojans and malware which hijack applications already resident on an infected machine."

Sorry Agnitum, you got busted!

Other major company got busted:

Although Windows Live OneCare is a software + services app and that is what Microsoft always talking about, but I still think Windows Live OneCare should be free and supported by Ads.